We have intimate understanding of the stress, the uncertainty and the confusion that any individual or company may experience when they either cannot afford, or prefer not to deal with a solicitor. We endeavour to give you access to objective advice and support that can be trusted, at a price you can afford.
Our team members have spent over 15 years in the legal sector – both in firms and in-house. Alongside robust litigation experience, we are also commercially astute and have a wide range of technical skills. This is why we made a list of everything that can be done to pass the benefit of reduced cost to our clients.
This is important information about our firm's structure and the regulatory framework within which we operate. We believe transparency regarding our professional arrangements is essential.
Our firm specialises in providing unreserved legal activities to individuals and businesses.
We want to clarify our professional status to ensure you have a complete understanding of the services we provide and the protections available our clients.
We are not a traditional solicitors' firm regulated by the Solicitors Regulation Authority. Instead, our team comprises experienced paralegals and public access barristers who work together to deliver comprehensive legal services. Our director is a NALP paralegal; she holds Principal Fellow membership of the National Association of Licenced Paralegals, bringing extensive expertise and professional standards to our practice.
Whilst we operate outside the traditional SRA regulatory framework, we maintain the highest professional standards and have comprehensive risk management procedures in place. Most importantly, we carry professional indemnity insurance with coverage of £5 million, which provides substantial protection for our clients in the unlikely event of any professional negligence or errors in our service delivery. We also have various facilities generally expected of SRA regulated practices, including top quality research tools, client account, case management procedures and
We want to ensure you understand that as we are not SRA-regulated solicitors, you will not have access to certain regulatory protections that would be available if you were instructing a traditional solicitors' firm, such as eligibility for grants from the SRA Compensation Fund. However, our substantial professional indemnity insurance coverage and our commitment to professional excellence ensure that you receive appropriate protection and service quality.
All our Public Access Barristers are self-employed, and carry their own professional indemnity insurance.
Should you have any questions about our regulatory status, insurance arrangements, or the specific protections available to you as our client, please do not hesitate to contact us. We are committed to maintaining complete transparency about our professional arrangements.
We are lucky to have a team member who is a lawyer and a qualified marketer. This unusual combination ensures that we have a marketing strategy that gets implemented without the cost of outsourcing to a marketing agency.
We simplify, explain and demystify the law and the legal system, including the language; this includes the Court forms, procedures and Court Hearings, as well as the way we communicate with you, both verbally and in writing.
Modern technology is at the centre of our firm. We offer remote support via email, Skype, teleconferencing, chat and SMS. Our clients can be anywhere in the world and still benefit from our services (may be subject to call charges).
You can select to have our conversations with you recorded, and if you wish be provided with an audio file to keep. Our clients frequently want to recap and to remind themselves of specific parts of our meeting, or to listen to the discussion with their friends and family. We do not charge for this part of our service.
Personal touch is at the centre of our client care – we are non-judgemental, sympathetic, reassuring and cheery. We aim to fill you with confidence and put your mind at rest.
Our service is affordable. We offer options to spread the cost by way of minimum monthly payments. We can also consider assisting you on an agreed, capped fee basis, depending on the complexity of your case.
We do not hold your file until all costs are paid. You are entitled to your full file whenever you wish – in fact, it is also shared with you in real time whenever your case progresses, thus enabling you to see your documents and to seek other opinions elsewhere – anytime. It is your choice and you remain in full control of your case.
We only charge for the work we actually do carry out, such as attending Court, drafting letters and documents, or filling in forms. We do NOT charge for travel time (unless very long distance), waiting, reading your documents, for legal research or indeed, for drafting a bill.